Returns & Exchanges

At Atlas Coffee Club, we want you to love your world-tour of coffee; however, due to the perishable nature of our freshly roasted beans, we cannot accept returns on coffee products. If you are unsatisfied with your experience or received a damaged item, please follow our resolution process below.

Return Process

• 1.
  Contact Support

  Reach out to our support team within 30 days of your delivery date to report any issues with your shipment or coffee quality.

• 2.
  Provide Details

  Include your order number and a brief description of the concern, along with photos if the product or packaging arrived damaged.

• 3.
  Review Process

  Our coffee experts will review your request to determine eligibility for a replacement shipment or a store credit refund.

• 4.
  Resolution

  Once approved, we will immediately process your replacement roast or apply credit to your account for your next global coffee discovery.